✦ production times ✦
✦ The base production time is 10 days (weekends included)✦ If you'd like to shorten the production time, it has an additional cost: 5,00€ + 15% of the production cost, but can only be shortened for 5 days, according to availability✦ For some specific events and markets, the dates will be posted through Instagram
✦ faq ✦
What is the difference between soft and textured glitter?
✦ While soft glitter has a smooth texture and gives a small grey tone, textured glitter is more shinny and doesn't alter the colours as much, it also gives a grainy texture to the surfaceWhat is the difference between the holo sparkles and holo stars?
✦ While the holo sparkles feature a range of shapes of sparkles and stars, the star holo only features small particles and stars, it also is a much denser effect, as the sparkle one is more discreet and works better for busier artworksDo you have recommendations for effects to choose?
✦ There is a range of effects that work best in different artworks, some suggestions we have: for more busy and detailed artworks - matte finish, gloss finish, clear holo, holo sparkles, holo flowers and glitterWhat is the difference between papers?
✦ Matte papers have a smooth clean surface, not reflecting much light; Satin papers releft some light and have a small texture on them (where the textured one has the most texture); Glossy papers are very reflective and shinnyWhere are the orders sent from?
✦ All the orders are produced and shipped from Portugal, in EuropeCan I get a receipt (PT: fatura)?
✦ Yes ! Please include your VAT Number (PT: NIF), business name and address on your email so all the information is added
✦ terms of service ✦
✦ I do not take responsability in files not printing correctly if they do not follow the instructions✦ Sometimes there will be mistakes made, in those situations the option of refund, remake or credit for a future order will be provided✦ The type of printing used is inkjet printing, which tends to fade to the sun if exposed directly for a long period of time, which is common across this type of printing✦ The badges have resistance against humidity and hardly will catch rust✦ If there ever are any issues with your order, enter in contact through email or dms to a solution may be found✦ The dispatch date will change if both the payment and files are not sent in 24 hours after reciving the quote✦ The dispatch date might also change if there are delays in responses regarding the orders from the client's part
✦ about deliveries ✦
✦ Hand deliveries are available for selected events, which are always communicated through Instagram Stories
✦ Mail Transport through CTT, standard and tracked deliveries available, please make sure to select the one you prefer✦ For Portugal deliveries, it takes about a week through standard shipping and 1-3 business days for tracked shipping
✦ For UE deliveries, standard shipping is about 1-2 weeks and tracked shipping is maximum 1 week
✦ For international deliveries, it takes 2-3 weeks through standard shipping and about 1-2 weeks for tracked shipping